Crusecom
Case Studies

Proof in practice

How Crusecom has delivered for demanding customer operations programs.

Bringing Michigan EBT Support Home
Government / Public Benefits Michigan EBT Program (Bridge Card)

Bringing Michigan EBT Support Home

Michigan's EBT cardholder support — serving roughly 1.4 million food assistance recipients per month — was being delivered from India, Mexico, and Florida. The state needed to bring this critical public-benefit operation back to US soil.

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